Proudly Australian-run, right here in Perth
Need urgent help?
Support Coordination

Support Coordination Level 2 & 3

Experienced support coordinators who help you understand your NDIS plan, find the right providers and keep your supports working together, all over Perth.

Smiling man using a wheelchair in a meeting with colleagues in an office
What We Help With

Making Your NDIS Plan Work for You

An NDIS plan can feel like a lot to take in. Our support coordinators help you make sense of your funding, connect with services that suit you and build the confidence to manage your own supports. Whether you have Support Coordination (Level 2) or Specialist Support Coordination (Level 3) in your plan, we’ll work through it with you.

Adviser talking a client through a plan at an office desk

Understanding Your Plan

Help making sense of your plan and what your funding can be used for.

  • Explaining your budgets
  • Putting your goals into action
  • Keeping an eye on how funds are used

Finding the Right Providers

Help finding and connecting with services that suit you.

  • Looking at suitable providers
  • Help with service agreements
  • Changing providers if something isn’t working

Building Your Confidence

Support to grow your own skills, so you can do more yourself over time.

  • Learning to manage your supports
  • Help with paperwork and communication
  • Making informed choices

More Complex Situations

Specialist coordination (Level 3) when things are more complicated.

  • Problem-solving and crisis planning
  • Working with health and housing services
  • Coordinating several supports at once
Woman using a wheelchair going over a report on a tablet with a colleague
Working Alongside You

Keeping Your Supports on Track

We stay in touch, keep an eye on how your supports are going and help you get ready for plan reviews, so changes don’t catch you off guard.

  • Check-ins that suit you
  • Help getting ready for plan reviews
  • Progress reports when your plan is reviewed
Getting Started

How We Start

  1. 1

    Have a Free Chat

    Tell us about yourself and your plan. There’s no obligation.

  2. 2

    We Look at Your Plan

    We go through your plan, your goals and the support coordination funding you have.

  3. 3

    We Get Started

    We begin connecting you with the right supports and stay in touch along the way.

Experienced professional meeting with clients in her office
FAQs

Common Questions

Can’t see your question here? Give us a call on (08) 9223 1223.

How is Level 2 different from Level 3?

Level 2 Support Coordination helps you understand your plan, connect with providers and build your skills in managing your supports. Level 3, Specialist Support Coordination, is for people whose situations are more complex and need a higher level of expertise and problem-solving. The level you have is set out in your NDIS plan.

Can you help me choose providers?

Yes. We help you look at your options and find providers that suit your needs, goals and budget. The choice is always yours.

Do you manage my plan for me?

No. Support coordination is different from plan management. We help you use your plan and coordinate your supports, while a plan manager pays invoices and tracks your funds. We’re happy to work alongside your plan manager.

What if I want to change providers?

That’s fine. We can help you find a new provider and make the change as smoothly as possible.

How often will I hear from my support coordinator?

It depends on what you need and the funding in your plan. We agree on how often to catch up, and you can get in touch whenever something comes up.

Who can use this service?

We support people with self-managed or plan-managed NDIS plans, as well as private clients.