High & Complex Care
Skilled, caring support for people with high-intensity needs. We combine clinical know-how with real kindness, so you can manage your health and still live life on your terms, at home or wherever you choose.
Support for High-Intensity Needs
Our workers are trained in high-intensity supports and follow the care plans set with your health professionals. Here are some of the ways we can help.
Daily Health Care
Careful, respectful help with personal health needs.
- Complex bowel care
- Catheter care
- Wound care
Eating & Drinking Safely
Mealtimes that are safe and still enjoyable.
- PEG feeding
- Dysphagia and mealtime support
- Following your mealtime plan
Medication & Health
Help keeping on top of your health.
- Complex medication management
- Going with you to medical appointments
- Working with your health professionals
Personal Care & Moving
Hands-on help, day or night.
- High-level personal care
- Mobility and manual handling
- Overnight or 24/7 options
Support That Changes as You Do
Needs can change over time. We review your support with you and adjust it so it keeps fitting your life.
- Support at home or another place you choose
- Experience with neurological conditions and intellectual disability
- Clients with complex needs can have their care overseen by our clinical nurse
How We Start
- 1
Have a Free Chat
Tell us about yourself and the support you're looking for.
- 2
We Look at Your Needs
We talk through what's needed and work out together what will help.
- 3
Your Support Begins
We match you with workers who have the right skills, and check in as things go.
Common Questions
What does High & Complex Care include?
We support high-intensity daily needs, including complex bowel care, PEG feeding, catheter care, wound care, dysphagia and mealtime support, complex medication management, high-level personal care, mobility and manual handling, and going with you to medical appointments.
Are your workers trained for this kind of support?
Yes. Our workers are trained in high-intensity supports and work closely with your health professionals to follow your care plans safely.
Can I get this support at home?
Yes. You can receive care in your own home or another place you choose, all over Perth.
What if my needs change?
Your support can change at any time. We review it with you and adjust it so it keeps matching your needs.
Do you offer overnight or 24/7 support?
Yes. Overnight and 24/7 options are available for people who need someone with them around the clock.
Who can use this service?
We support people with self-managed or plan-managed NDIS plans, as well as private clients.