Care & Daily Living
24/7 Personal Care
Dignified Support, Day and Night
Some needs don't keep office hours. Our support workers help with personal care in your own home, early mornings, evenings, overnight, weekends and public holidays.
What We Offer
What We Can Help With
Showering, Grooming & Dressing
Help to get ready for the day, or wind down at night, at your pace.
Toileting & Continence Care
Discreet, respectful support, with your privacy kept in mind.
Transfers & Repositioning
Safe moving and handling, including with a hoist or other equipment.
Morning & Evening Routines
Getting up, getting settled and everything in between, done your way.
Overnight Support
Active overnight (worker awake) or sleepover (worker on hand if needed).
High-Intensity Care
Such as bowel care, PEG feeding and catheter care, following your care plan.
How We Work
Your Routine, Your Way
We take time to learn how you like things done, so your routine stays yours. Your privacy and dignity are respected at every step.
Familiar faces you know and trust, from the first visit to the last call of the night.
When We Can Help
Personal care is available seven days a week.
Questions
Common Questions
What does 24/7 personal care include?
Support with the personal tasks of daily life: showering, dressing, grooming, toileting and continence care, help at mealtimes and medication prompts. If you have high-intensity needs such as bowel care, PEG feeding or catheter care, our trained workers can support these too, following your care plan. We can also come with you to medical and other appointments.
Can I get support overnight?
Yes. We offer active overnight support, where a worker stays awake to assist you through the night, and sleepover support, where a worker is on hand if you need them. We'll help you work out which suits your needs and your plan.
Will my support workers be trained for my needs?
Yes. Every worker is screened and inducted, and we look for workers with the right training for the supports you need. We'll get to know your routine, your preferences and any equipment you use, such as a hoist or shower chair.
Can you support me on weekends and public holidays?
Yes. Personal care is available seven days a week, including public holidays.
Who can use this service?
We support NDIS participants whose funding is self-managed or plan-managed, as well as private clients. Call us to talk through your needs and we'll explain how it works with your plan.