Navigating the NDIS, together
The NDIS can feel like a lot to take in. We’re here to help you make sense of your plan, find the right supports and make your funding work for your everyday life, at whatever stage you’re at.
Support that fits the way your plan is managed
Self-managed participants
You choose us and pay us directly from your plan.
Plan-managed participants
We send our invoices to your plan manager.
Private clients
People paying for their own care, or families arranging support for someone they love.
We’re an unregistered NDIS provider, so we can’t support NDIA-managed (agency-managed) plans.
Three simple steps to get started
Have a free chat
Call us or book online and tell us what’s going on. There’s no cost and no obligation.
We plan your support together
We talk with you and your family about your goals, routines and budget, work out what support is needed, then send a service agreement and match you with a steady team.
Your support begins
Your regular team starts, and we check in as your needs change.
Building a better future with the NDIS
The NDIS is an Australian Government scheme that helps people with disability get the support, equipment and opportunities they need. It’s about having a say in the services and providers that best fit your life.
Core Supports
Day-to-day help with personal care, meals, transport and getting out into the community.
Capital Supports
Funding for things like mobility aids, assistive technology or home modifications.
Capacity Building
Supports that build skills, independence and confidence, such as therapy, training or coordination.
NDIS questions, answered simply
Who is eligible for the NDIS?
Broadly, you need to be under 65 when you first apply, live in Australia, and be an Australian citizen, a permanent resident or hold a Protected Special Category Visa. You also need either a disability that is likely to be permanent and has a big impact on everyday life, or to meet the early intervention requirements.
Young children with developmental concerns are usually supported through the early childhood approach. The NDIS website has a simple eligibility checklist.
How do I apply?
You can call the NDIA on 1800 800 110, speak with your local NDIS partner, or complete an Access Request Form. A family member, carer or support coordinator can help you with it. If the process feels confusing, give us a call and we can talk you through the steps.
What paperwork or evidence will I need?
Usually proof of your age and residency, plus information about your disability and how it affects your daily life from a treating health professional, such as your GP, specialist or allied health practitioner.
The NDIS is updating how evidence and assessments work, so it is worth checking ndis.gov.au for the latest before you start.
Can LSWA support me with my plan?
Yes, if your plan is self-managed or plan-managed. We are an unregistered NDIS provider, so we can’t support NDIA-managed (agency-managed) plans. We also support private clients who pay for their own care.
Can I change providers?
Yes. It’s your plan and your choice. Check your current service agreement for any notice period, then get in touch and we’ll help make the move as smooth as we can.
My needs have changed. Can my plan change?
If something important changes, such as your health, where you live or the help you get from family, you can ask the NDIA to change your plan at any time. They will need evidence of the change, and the request has to come from you, your nominee or your child’s representative.
We can help you understand the options and gather what’s needed.
How often is my plan reassessed?
Every plan has a reassessment date. For many people it’s around 12 months, though some plans run for longer. You don’t have to wait for that date if your situation changes significantly.
What does a support coordinator do?
A support coordinator helps you understand your plan, find and connect with the right providers, and keep things on track as life changes. It’s funded as its own part of your plan. Read about our Support Coordination.
Does it cost anything to talk to you?
No. Your first chat is free and there’s no obligation.
Not sure where to start?
Answer a few quick questions, or give us a call. We’re here to help.